Returns

Here are the answers to some of the questions that you may have about returns.

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What if an item is faulty

In the unlikely event that an item is faulty, please email a picture of it the item, along with your order reference to hello@kontrastactive.co for a refund.

What is your refund policy?

Refunds will be provided when an item is received in the same state that it was received. Refunds will be processed within 5 working days from confirmed acknowledgement of receipt, should there be no issues..



What is you returns policy?

Returns can be made within 30 days of the order being delivered. Items must be returned unworn and in the same condition that it was recieved.

How do I return an order?

Please email hello@kontrastactive.co and we'll provide the returns address

Can I cancel an order?

You can cancel an order before it goes to production. Please contact hello@kontrastactive.co if you are unable to track the status of your order.

Question not answered?

Get in touch by sending an email to:

hello@kontrastactive.co